1. Information We Collect

We collect the following information when you use our website:

• Personal Information: Name, Email, Phone Number, Address
• Order Information: Products purchased, Order history
• Payment Information: Transaction details (we don't store card details)
• Device Information: IP address, Browser type, Device type
• Location Data: Delivery address and GPS coordinates (with your permission)

2. How We Use Your Information

• Process and deliver your orders
• Communicate about order status and updates
• Improve our products and services
• Send promotional offers (with your consent)
• Prevent fraud and ensure security

3. Information Sharing

We share your information only with:

• Vendors: To fulfill your product orders
• Riders: For delivery purposes
• Payment Partners: To process transactions
• Legal Authorities: When required by law

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures:

• SSL encryption for all data transmission
• Secure servers with firewalls
• Regular security audits
• Password hashing for account protection

5. Cookies

We use cookies to:

• Remember your login session
• Store cart items
• Analyze website traffic
• Personalize your experience

You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Download your data

7. Data Retention

We retain your information:

• Account data: Until you delete your account
• Order history: For 7 years (legal requirement)
• Marketing data: Until you unsubscribe

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice.

11. Contact Us

For privacy-related questions:

• Email: privacy@jhatpatdeliveryservice.in
• Phone: +917238808980
• Address: Rasra, Ballia, Uttar Pradesh - 221712

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Your privacy matters to us. We are committed to protecting your personal information.