Delivery charges depend on your location:

• Premium Delivery: 60 minutes
• Normal Delivery: 120 minutes

Delivery time starts after order confirmation. You'll receive real-time tracking updates via SMS/WhatsApp.

• Monday - Saturday: 11:00 AM to 6:00 PM
• Sunday: 11:00 AM to 6:00 PM
• Holidays: Limited delivery (check website/WhatsApp for updates)

• Cash on Delivery (COD) - Keep exact change ready
• UPI (Google Pay, PhonePe, Paytm, BHIM) - QR code available at doorstep
• Credit/Debit Cards (Visa, Mastercard, RuPay)
• Net Banking

You can place an order in 3 ways:

1. Website: Browse products → Add to cart → Checkout
2. WhatsApp: Send "ORDER" to +91 7238808980
3. Phone Call: Call us at +91 7238808980

Yes, you can cancel within 5 minutes of placing the order. After that, cancellation depends on order status:

• Before rider assigned: Request approval required
• After rider assigned: Cancellation not possible

Read full cancellation policy

Contact us within 24 hours of delivery with photos of the damaged product. We will arrange a replacement or refund.

Read return policy

Track your order in real-time:

1. Via SMS link sent after rider assignment
2. Login to your account → "My Orders" → Click "Track Order"
3. Contact customer support for live location

• Rider will wait for 10 minutes at your doorstep
• After 2 failed attempts, order will be cancelled
• Re-delivery may incur additional charges

• Rider will call before arriving
• Check products before accepting delivery
• For COD, keep exact change ready
• Digital payments accepted at doorstep (UPI QR)
• Refuse delivery if products are damaged

Yes! For bulk orders (above ₹5000):

• Contact us 1 hour in advance
• Special delivery arrangements available
• Bulk discounts available on request

Contact: +91 7238808980 or email help@jhatpatdeliveryservice.in

We strive to deliver every order on time. If we're late, you get a ₹10 voucher on your next order!

Contact us if your delivery exceeds the promised time.

1. Sign up as "Vendor"
2. Submit your business documents (GST, Shop Act)
3. Our team will verify and activate your account
4. Start adding your products and selling

Contact: +91 7238808980 for more details

1. Sign up as "Rider"
2. Submit your documents (Aadhar, Driving License, Bike RC)
3. Complete training session
4. Start delivering and earn money

Support Hours: Monday-Sunday, 11:00 AM to 6:00 PM

100-200-300 minimum order value, Depend on Distance! You can order products worth any amount. Delivery charges apply as per your location.

1. Click "Forgot Password" on login page
2. Enter your registered email
3. Check email for reset link
4. Create new password and login

Local Rasra includes:

• Rasra City (All areas)

Outer Rasra includes other villages within 10 km radius.

Enter your pincode at checkout for exact delivery charges.